Frequently Asked Questions
- How soon can I move my goods into my storage unit?
- Depending on our availability it will be within 24 hours.
Just call us and we will arrange a time, complete the
application form, provide photo id, arrange bond and
advance payment. Then we will give you a
unit number and you can start moving in immediately.
- What if I don't need my rented storage unit or container anymore?
- You can give notice immediately, however if you have paid for the
month and are only part way through the month
there is no refund on the remaining weeks.
- How will I be paying for my rented storage unit?
- This is based on a month by month basis to make it easier, you will pay
once a month in advance. When you first start renting you will pay a
bond of equal to one months rent this will be refunded to you once you vacate.
Payments can be made by Automatic Deduction, BPAY, Direct Deposit or
directly to the Managing Agent.
For any other payment options please discuss with us or our managing agent.
- What size and location are MTC Self Storage units?
- Our units are located in the township of Muswellbrook
for your convenience and are within the Muswellbrook Trade
Centre Complex. All storage sheds are 3m x 5m in size?
- What is the shortest period of time I can rent a unit or container for?
- The shortest time period is a month, but this can be extended for any time to suit you.
- Do I supply my own padlock?
- Yes you will need to purchase your own padlock
- What hours can I access my unit?
- Our site offers you genuine 24 hour 7 day a week unlimited access. There is no need to
organize yourself around any office hours to get access to your stored goods.
- Do you sell Boxes and/or Packaging materials?
- Yes we do, please click on the Boxes & Packaging Supplies button.
- Can I pick up the boxes?
- No, we do not have the facilities for pickup, but we will arrange for delivery to your door.